Check "feel better" off your list with MedStar eVisit. See a doctor online 24/7 at no cost to MedStar Family Choice-DC enrollees!

What is MedStar eVisit?

  • MedStar eVisit gives you 24/7 video access to board-certified medical doctors. This makes it easy to get the care you need, anywhere, anytime!

  • You can connect with a medical doctor via secured video from your tablet, smart phone, or computer for non-urgent medical conditions.

How does it work?

  • Download the MedStar eVisit app for your Apple or Android (Click on the hyperlinked text for your smartphone.)

  • If you do not have an iPhone or Android device, you can also visit MedStarHealth.org/eVisit from your desktop

  • Sign up by creating an account; it only takes a minute

  • Select from the list of board-certified doctors who are available for consultation

  • Connect with a doctor within minutes through secure video at home or on the go

  • Your doctor will consult with you, diagnose, send a prescription, or help you with a referral as appropriate

What type of conditions can MedStar eVisit treat?

  • Cold or flu-like symptoms

  • Seasonal allergies

  • Sore throat

  • Pink eye

  • Rash or hives

  • Nausea, vomiting, or diarrhea

  • Headaches or migraines

  • Constipation

  • Dry skin

  • Sinus infection

  • Joint or back pain

  • Minor cuts or burns

  • Known urinary tract infections

  • Known yeast infection

  • Tick borne illness (Lyme)

When should I not use MedStar eVisit?

  • You should not use MedStar eVisit if you are experiencing severe flu symptoms and require an in-person evaluation.

  • These symptoms include difficulty breathing or shortness of breath, chest pain or discomfort, dizziness, confusion, severe or persistent vomiting, and/or flu-like symptoms that improve then worsen again.

  • If you are experiencing a medical emergency, please call 911 or visit your nearest emergency room.

How much does MedStar eVisit cost?

MedStar eVisit is available at no cost for all MedStar Family Choice-DC enrollees! 

Information current as of: