All general provider changes, including changes in office demographics, must be submitted in writing to MedStar Family Choice-DC no less than thirty days prior to the desired effective date on the notice.

Changes to Tax ID numbers require 45 days written notice from the provider. MedStar Family Choice-DC will confirm receipt of the Tax ID notice in writing within 30 days after acceptance of the Tax ID change.

The MedStar Family Choice-DC Provider Web Portal serves as a quality control mechanism allowing providers to view their information in our system. Your provider information is communicated to the MedStar Family Choice-DC enrollees and provider community via our Find a Provider website. Other systems within MedStar Family Choice-DC also use this information to process authorizations, claims and issue reimbursement checks.

Provider Web Portal Services include:

  • New User Registration

  • Password Reset

  • Provider and Group Changes

  • Review Summary of Changes

  • Quarterly Data Validations

  • Provider Web Portal User Guide

Visit the MedStar Family Choice-DC Provider Web Portal at to register.

Before registering, you will need to have access to the following information:

  • Group DBA (doing business as) Name

  • Group Tax ID

  • Group Type II NPI (Group NPI)

To complete the registration process:

  • Click on New User Request

  • Enter your group administrator ID (email) currently on file with MedStar Family Choice-DC

  • You will receive an email to complete the registration

For problems with registration, send a detailed email to

Please note: Provider terminations are not considered changes and a 90-day written notice is required as per participation agreements.

Should you need additional information on this topic please call MedStar Family Choice-DC Provider Relations at 855-798-4244.  

Information current as of: