How can an enrollee change doctors?
To change doctors, call MedStar Family Choice-DC Enrollee Services at 888-404-3549. A new insurance ID card with your new doctor listed will be mailed to you within 10 days.
Can an enrollee see a new doctor before receiving a new ID card?
Yes, an enrollee may use his/her current ID card until the updated card is received by mail.
Do I need a referral to see a specialist?
To see a specialist MedStar Family Choice-DC requires a referral from your PCP. This allows MedStar Family Choice-DC to ensure that our enrollees receive the proper care or treatment. A referral is not required for urgent care visits, OB/GYN visits, and dental visits.
Information current as of: